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We believe in continuously evaluating the work of End Hep C SF to determine the extent of our impact and where we could improve. It allows us to make our collective decisions based on evidence.

We use Results Based Accountability (RBA) as our evaluation framework because it holds us accountable for making a difference in the lives of people affected by hepatitis C, while allowing us to learn, improve, and tell our story along the way. RBA is a trademarked system for evaluation, developed by Mark Friedman and described in his book Trying Hard is Not Good Enough. The idea is that if we all work together to design and implement our programs to achieve the same goal, and if each partner’s individual program is strong, we will “turn the curve” on the things we care about.

Below you can find a dashboard of the measures we’re tracking. More information on how to use the dashboard is below the dashboard.

This scorecard shows the list of Indicators and Performance Measures we’re tracking, and to the right you can see the current trend (up or down). If it’s red, the trend is currently heading in the wrong direction. If it’s green, that’s a great sign! Please note that all data is considered preliminary until three months after each quarter ends and is usually an underestimate of what the final number will be.

To the left of each of the items, you can click the “+” sign, and it will expand that section into a graph (that’s how you can see the “curve”), and give you more information about the trend at each timepoint. Importantly, below each graph is a series of tabs:

  • Why Is This Important? (Why are we tracking this; what does it tell us?),
  • Story Behind the Curve (Why do we think we’re seeing the trends we are? Sometimes a curve is heading in the wrong direction, but that’s because something happened – like a global pandemic! – and we’re confident it will turn around again.)
  • Technical Notes (What are the details about this dataset? This is for the data nerds out there.)

Questions?
Interested in learning more about our data dashboard, evaluation using RBA or other End Hep C SF’s other hepatitis C elimination activities? Reach out to us at [email protected].